Menu


Contact Us

Privacy Policy

Arkansas Best Federal Credit Union is committed to serving the financial needs of you, our member. We are equally committed to protecting the privacy of our members. Under federal law, we are required to give you this privacy notice. It describes our privacy policy and practices concerning the personal information we collect and disclose about our members.

How You Can Help Protect Your Privacy

Arkansas Best Federal Credit Union is committed to protecting the privacy of our members. Members can help by following these simple guidelines:

  • Protect your account numbers, plastic card numbers, PIN’s (personal identification numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen

  • Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you explaining the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it

  • Keep your information with us current. If your address or phone changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately

  • Let us know if you have questions. Please do not hesitate to call us – we are here to serve you

FACTS WHAT DOES ARKANSAS BEST FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what to do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Arkansas Best Federal Credit Union chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Arkansas Best Federal CU share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes –
to offer our products and services to you		 Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates’ everyday business purposes –
information about your transactions and experiences 		No We don’t share
For our affiliates’ everyday business purposes –
information about your creditworthiness		 No We don’t share
For our affiliates to market to you No We don’t share
For nonaffiliates to market to you Yes Yes
To limit our sharing
  • Call 479-649-2060 – our menu will prompt you through your choice(s) or
  • Visit us online: www.abfcu.org
Please note: If you are a new member, we can begin sharing your information immediately from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call 479-649-2060 or go to www.abfcu.org

Who we are
Who is providing this notice? Arkansas Best Federal Credit Union
What we do
How does Arkansas Best Federal CU protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Arkansas Best Federal CU collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • make a wire transfer or apply for a loan
  • use your credit or debit card
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness.
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Arkansas Best Federal CU has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • TruStage
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.